Home / Privacy Notice
Last updated 30 October 2026
HyreLumen operates hyrelumen.com from Robe, South Australia. We help people around Australia find home-based roles offered by other businesses. This notice explains, in plain terms, how we deal with personal information when you browse the site or get in touch with us.
We aim to follow the Australian Privacy Principles under the Privacy Act 1988 (Cth). If anything here is unclear, email careers@hyrelumen.com and we will explain it.
There is currently no application form on hyrelumen.com. People contact us through WhatsApp or by sending an email. We only receive what you choose to share with us, which usually means:
Should we introduce a form in future, we will revise this notice first and list each question the form asks.
We do not buy contact lists or gather applicant details from social media profiles. If an employer tells us something relevant about an introduction we arranged, such as whether a role has been filled, we may note it against your record so we can keep you updated.
Our web host automatically logs certain technical details each time a page loads, such as the IP address making the request, the browser and device type, the address of the page and a time stamp. We rely on these logs for security and troubleshooting, not to identify individual visitors.
HyreLumen does not request passwords, verification codes, internet banking details or scans of identity documents over WhatsApp or email. A request like that is not from us. Please ignore it and tell us at careers@hyrelumen.com.
We use what you send us to answer your questions, to explain the course and the roles, to work out which option would suit you, and to arrange an introduction to an employer if you want one. Keeping notes of our chat also means you do not have to repeat yourself.
Your information is never sold or rented. We do not use it to promote unrelated products to you. We will not hand your details to any employer other than the one you agreed to, unless we ask you first and you say yes.
We name the employer to you before any introduction happens. After you agree, we pass on only what that employer needs, typically your name and phone number. From then on the employer is responsible for the copy it holds under its own privacy duties.
We use a few outside providers to run the website and to communicate with applicants:
Any new provider that would handle applicant information will be added to this list before we start using it.
We may have to release information where Australian law, a court or an authorised government body requires it, or where doing so is necessary to prevent serious harm to someone.
Messages to HR on WhatsApp are always sent by you. Opening a WhatsApp link does not send anything until you press send. When you do, we receive the message along with your WhatsApp display name and phone number.
hyrelumen.com does not use advertising cookies and has no analytics running at this time. Your browser may keep small technical files that help pages display properly. Any measurement tool we add later will be listed here before it is switched on.
We may advertise HyreLumen online. There is no advertising pixel or conversion tag on the site right now. If one is added, its identifier will be published here, it will not be sent your name or number, and we will not use enhanced conversions, Customer Match or remarketing audiences based on applicant data.
Cloudflare, Google and WhatsApp may store or process information outside Australia, including in the United States and the European Union. Each of them publishes its own privacy and security commitments.
We keep chat and email records for a maximum of 12 months after we last hear from you, then delete them. Technical logs are removed within 30 days, and backups can take up to another 30 days to clear.
Only the HyreLumen staff who look after applications can see your messages. Our accounts use strong, unique passwords and two-factor sign-in where it is available. Even so, no online system is completely secure, so please keep sensitive details out of your messages unless we have asked for them.
The WhatsApp conversation also lives on your own device, and an employer you have been introduced to keeps its own records. When we delete our copy, those other copies are not affected.
You can ask us what we hold about you, ask for it to be corrected, or ask us to delete it, by writing to careers@hyrelumen.com. We respond within 30 days. If you change your mind about applying we will stop using your information, but we cannot take back details already passed to an employer with your agreement.
No application is accepted or declined by a computer program. A member of our team reads every message.
Our roles are for people aged 18 and over, and we do not knowingly collect information about children.
If you believe we have mishandled your information, email careers@hyrelumen.com with the details. We will investigate and reply in writing with the outcome.
If you would like to recommend HyreLumen to someone, please share our website with them rather than sending us their details. That way they can read this notice and decide for themselves what to tell us.
This notice changes when our practices change. The date at the top always shows the current version. If a change is significant, for example a new form or a new provider, we will also mention it to applicants we are currently speaking with.
HyreLumen, Robe, South Australia. Email careers@hyrelumen.com. We are available Monday to Friday, 8:30am to 4:30pm Adelaide time.